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  5. Making Space to Talk: A Hybrid Approach to People-Powered Research

Making Space to Talk: A Hybrid Approach to People-Powered Research

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Resource type
Journal article
Creator (person)
Wray, Lynn
Fitzpatrick, Alex
Blickhan, Samantha
Belknap, Geoffrey
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Date published
March 2026
Abstract
Communities & Crowds is an AHRC-funded (2021-24) collaborative project between volunteer researchers and staff at the National Science and Media Museum, Bradford, National Museum of Scotland, and Zooniverse teams at Oxford University and the Adler Planetarium, Chicago. The Communities & Crowds team used an action research approach to test out how local in-person volunteer researchers might be supported within a cultural heritage institution (CHI) to lead the development and creation of a crowdsourcing project relevant to their own interests and aspirations. In this article we use the Communities & Crowds experiments at the National Science and Media Museum as a case study to draw out how co-creation and action research can be brought together with online crowdsourcing to enrich volunteering experiences and institutional knowledge about CHI photographic collections. We argue that the careful co-creation of bespoke spaces for conversation and critical reflection were essential to the successful realisation of an online crowdsourcing project on the platform Zooniverse.
Journal title
Museum & Society
Volume
24
Issue
1
Publisher
University of Leicester
ISSN
1479-8360
Official URL
https://journals.le.ac.uk/index.php/mas/article/view/4775/5099
Related URL
https://www.nms.ac.uk/profile/dr-geoffrey-belknap
Rights statement
In Copyright
Licence
https://creativecommons.org/licenses/by/4.0/
Keywords
Participation
Action Research
Digital Humanities
Crowdsourcing
Reflective Practice
Museum Volunteering
Additional information
Full text available via the official URL
Managed by the British Library and supported by the AHRC

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