If mobile is the answer, what was the question? - NMS Research Repository
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Conference paper (published)

If mobile is the answer, what was the question?

4 April 2012

Abstract

Despite an ever-increasing urgency within institutions to deliver a mobile project, in the experience of National Museums Scotland and National Museum Wales, significant challenges exist in securing cross-departmental teams for these projects, managing internal expectations, and ensuring that the project is aligned with the institution’s core mission. To overcome these challenges, these two institutions each adopted an approach based on design briefs, cross-departmental collaboration, internal creative workshops, and downplaying the emphasis on technology. The following paper explores the resulting challenges, decisions and outcomes with a view to identifying a framework for planning digital projects more generally.

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